This Privacy Policy explains how Aeirex Technologies LLP ("Aeirex", "we", "us") collects, uses, and protects information when you use Aeirex Trade AI (the "Service").
1. Information We Collect
- Account information: name, email, role (buyer / supplier), and authentication identifiers.
- Business information: company name, GST / IEC numbers, certifications, product categories, and export markets.
- Usage data: pages viewed, RFQs posted, messages, and other actions taken on the Service.
- Device data: IP address, browser type, and operating system for security and analytics.
2. How We Use Information
- To operate and improve the Service, including AI matching and Trust Score verification.
- To communicate transactional messages (RFQs, quotations, account notifications).
- To detect fraud, abuse, and policy violations.
- To comply with legal obligations.
3. Sharing Information
We share business profile information with other users as required for sourcing (for example, supplier profiles are visible to buyers). We never sell personal data. We share data with infrastructure providers (hosting, email, analytics) under appropriate data-processing terms.
4. Data Security
We use industry-standard encryption in transit and at rest, role-based access controls, and row-level security on our database.
5. Your Rights
You may access, correct, export, or delete your account information at any time from your dashboard or by writing to contact@aeirextrade.com.
6. International Transfers
Aeirex serves users globally. Information may be processed in India and in regions where our infrastructure providers operate.
7. Children
The Service is not directed to children under 18.
8. Changes
We may update this Policy periodically. Material changes will be notified by email or in-app.
9. Contact
Questions? Email contact@aeirextrade.com.